Computer Assistant
WHAT DOES A Functional Automation Coordinator (FAC) DO? As a Functional Automation Coordinator, you will serve as a system administrator, security officer and reviewer for various IRS applications used by Submission Processing. In this role, you will be involved in the coordination, control and direct operational support for computer systems. You will provide user support and training for Commercial Off the Shelf (COTS) software and various IRS specialized computer applications. As a Functional Automation Coordinator you will:
Serves as System Security Officer/System Administrator for Account Management Services (AMS), Embedded Quality Submission Processing (EQSP), Enterprise E-fax (EEFax), Batch/Block Tracking System (BBTS), SharePoint, Website and various local locator services and/or other systems. Reviews and approves requests for access to applications on the OL5081 system. Creates user accounts, sets appropriate access rights, conducts analysis/maintenance of user profiles and provides user support on an ongoing basis. Provides new and refresher training to users as necessary Analyzes, troubleshoots and resolves problems identified by users, elevating issues to other team members, systems analysts or IT as necessary.WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov You must meet the following requirements by the closing date of this announcement.GS-9 LEVEL:
You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-08 grade level in the Federal service. Specialized experience for this position includes:
Extensive knowledge of the features, characteristics and interrelationships of multiple types of computer equipment, applications and utility programs; Knowledge of a wide range of analytical and diagnostic methods and procedures to identify required actions and implement decisions; Ability analyzing data to identify problems encountered on computer systems. Advanced knowledge and use of the following IRS applications:
IDRS, OL5081, AMS, BBTS, IAT, SERP, Control D. Advanced use of the following COTS software:
Microsoft Outlook, Excel, and Word, Adobe Acrobat, Business Objects. Advanced knowledge of SharePoint and ability to create and maintain SharePoint sites. Advanced knowledge of HTML and web site administration and ability to create and maintain a website. Extensive experience in development of user guides, training aids and delivery of training to system users. Ability to plan work and carry out assignments independently within an established timeframe.-The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.-To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.In addition to the above requirements, you must meet the following, if applicable:
You must have been at the GS-08 level for 52 weeks (time-in-grade requirement).
Estimated Salary: $20 to $28 per hour based on qualifications.
Serves as System Security Officer/System Administrator for Account Management Services (AMS), Embedded Quality Submission Processing (EQSP), Enterprise E-fax (EEFax), Batch/Block Tracking System (BBTS), SharePoint, Website and various local locator services and/or other systems. Reviews and approves requests for access to applications on the OL5081 system. Creates user accounts, sets appropriate access rights, conducts analysis/maintenance of user profiles and provides user support on an ongoing basis. Provides new and refresher training to users as necessary Analyzes, troubleshoots and resolves problems identified by users, elevating issues to other team members, systems analysts or IT as necessary.WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov You must meet the following requirements by the closing date of this announcement.GS-9 LEVEL:
You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-08 grade level in the Federal service. Specialized experience for this position includes:
Extensive knowledge of the features, characteristics and interrelationships of multiple types of computer equipment, applications and utility programs; Knowledge of a wide range of analytical and diagnostic methods and procedures to identify required actions and implement decisions; Ability analyzing data to identify problems encountered on computer systems. Advanced knowledge and use of the following IRS applications:
IDRS, OL5081, AMS, BBTS, IAT, SERP, Control D. Advanced use of the following COTS software:
Microsoft Outlook, Excel, and Word, Adobe Acrobat, Business Objects. Advanced knowledge of SharePoint and ability to create and maintain SharePoint sites. Advanced knowledge of HTML and web site administration and ability to create and maintain a website. Extensive experience in development of user guides, training aids and delivery of training to system users. Ability to plan work and carry out assignments independently within an established timeframe.-The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.-To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.In addition to the above requirements, you must meet the following, if applicable:
You must have been at the GS-08 level for 52 weeks (time-in-grade requirement).
- Department:
0335 Computer Clerk And Assistant - Salary Range:
$58,909 to $76,583 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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