Collections Specialist - MA

Title: Collections Specialist - MA (10 openings)

Location: Andover, MA

Client: Leading healthcare client

Rate: $19.00/hr on w2 without benefits

Duration: 2 Months ( with possible extension or hire )

Responsibilities:

  • Manage an active customer base of key accounts averaging $12 -$20 million dollars dependent on portfolio mix.
  • Contact clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises.
  • Accountable for reporting any disputed/short paid invoices, identifying root cause, and collaborating with the internal department to expedite resolution/payment.

We are looking for:

  • A professional candidate with a strong collections background in business to business collections with a customer service/retention mindset.
  • A minimum of 2 years of experience working in a customer facing environment. ie Customer Service, Accounting, Contracts, or Purchasing department helpful.
  • Basic knowledge of accounting principles preferred.
  • SAP or similar ERP accounting application experience preferred.
  • Knowledge or experience working with Excel specifically (Vlook up and pivot tables)
  • Understanding of PCI (payment card industry) Sox compliance (internal control standards) in a collections environment preferred.
  • Experience within the healthcare or medical manufacturing industry is beneficial.
  • Experience in working with collection software a plus, not required.


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