CNC Field Service Technician

HFO Trident a regional distributor of CNC machine tools, tooling and accessories, and related engineering and support services, is seeking an ambitious and conscientious CNC Field Service Technician for our Andover, MA territory. This role will provide exciting opportunities to work for a dynamic company in a fast-paced, growing industry. HFO Trident is a division of Morris Group, Inc., one of the largest machine tool distribution networks in North America.
Job Responsibilities
The CNC Field Service Technician will have an extensive understanding of electrical, pneumatic, and hydraulic schematics to effectively detect and resolve issues with electrical and mechanical components. This position reports directly to the Service Manager. Duties include, but are not limited to:
Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations
Utilizing machine tool manuals, technical documents, internal and vendor resources to research machine issues
Ensuring proper documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation
Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training
Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company
Job Requirements
The successful candidate will have a minimum of 3 to 5 years? experience in mechanical/ electrical repair of CNC machine tools, with Haas CNC Repair background a plus. Experience with Microsoft Office Suite and ability to read and interpret drawings and schematics are required. Excellent technical, communication, and presentation skills are a must. The Field Service Technician must be able to meet the physical requirements of the job. This position requires flexible hours and frequent travel and driving throughout a regional territory.
HFO Trident offers competitive salary, comprehensive benefits packages, paid business expenses and tuition reimbursement. To be considered for this position, please email your resume to
Morris Group, Inc., including all operating subsidiaries, is an EO Employer-M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other protected class.
Job ID: 411
Type: Full-Time
Posting Company: Haas Factory Outlet/Trident
Location: Andover, MA 01810
Category: Technical Service cf2c8bdb750f4fc4b1f3316b737d2684

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