Director of Scientific Support Services Development, Life Sciences
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.
We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.
Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Role Purpose:
The Director of Scientific Support Services Development will be a key life sciences executive and will liaise with managing directors and account leaders to ensure successful, accelerated growth.
This strategic role is focused on the development of the business aligned to organic growth through the management of product delivery and renewal activity.
This role also has critical tactical responsibilities as a team collaborator and hands-on executive.
This resource will build a strong relationship with the Client Growth Sales team and the WD Products and Solutions Development organizations to ensure only appropriate and robust products and technologies are being proposed.
What this job involves:
Act as a Trusted Advisor to Life Science Account Directors and develop/own growth from need to execution.
Demonstrate creative thinking, ability to solve complex problems, and proactive management in bringing innovative ideas and solutions to the client.
Ensure effective rollout.
Maintain regular contact with Account Directorsand other key stakeholders to keep pursuits moving ahead and closing deals.
Grow LS Revenue and CI annually.
Own competitive RFP and/or change control processes for account scope changes.
Develop Account Renewal Roadmap with marketing and accounts and lead interdisciplinary teams to execute renewal strategies.
Proactively identify innovations and/or best practices that can be applied across accounts/clients.
Track and communicate success stories to ensure high awareness and engagement.
Identify critical priorities for each account project and align organizational stakeholders.
Escalate risks throughout the organization appropriately.
Provide regular updates on opportunity pipeline to Account Directors.
Develop and maintain growth management processes.
Maintain a working knowledge of Work Dynamics and JLL Technology (JLLT) product and service offerings.
Stay abreast of industry and client trends; provide inputs on pricing and future solutions.
Other duties as assigned.
Requirements Bachelor's degree required.
10
years of commercial / sales experience.
10
years of life sciences experience.
5
years of solutions development experience.
Excellent communication and presentation skills.
Demonstrated ability to manage multiple projects simultaneously.
Successful Candidate Should Have:
Strategic mindset the ability to see the business's big picture and future direction and translate this into achievable growth opportunities.
Client-centric external lead with an understanding of Life Sciences clients' pains/demands and be skilled at meeting those needs with JLL solutions technologies and products.
Client-centric internal:
Lead with an understanding of JLL account structure, scope, and long-term roadmap, working with leadership to help them present solutions to impress clients.
Customer Service- dedicated to exceeding client's expectations, ensuring excellence in delivery is achieved through the right solution.
Influential persuasive yet instills confidence among stakeholders, eager to drive change and obtain results.
Connector can bring together various constituents across the organization to help drive client solutions.
Thrives in Ambiguity- can navigate a complex, multi-faceted organization with multiple stakeholders.
Depth of knowledge demonstrates understanding of JLL business lines, the JLL technologies portfolio, WD products and services, and overall Life Sciences industry trends.
Estimated compensation for this position is:
175,000.
00 200,000.
00 USD per yearThe pay range listed is a total compensation range including bonus, if applicable.
The provided range is an estimate and not guaranteed.
An employment offer is based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.
Location:
Remote Andover, MA, Boston, MA, Chicago, IL, Dallas, TX, Houston, TX, New York, NY, San Diego, CA, San Francisco, CAIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.
We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
Some of these benefits may include:
401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysFlexible and Remote Work Arrangements may be availableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
We take our responsibility to protect the personal information provided to us seriously.
Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process.
We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
This position may require you to be fully vaccinated against COVID-19.
If required, you'll be asked to provide proof that you're fully vaccinated upon your start date.
You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.
g.
, Pfizer or Moderna) or two weeks after a single-dose vaccine (e.
g.
, Johnson & Johnson/Janssen).
Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at Accommodation Requests.
This email is only to request an accommodation.
Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.
If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
SummaryLocation:
San Francisco, CA; New York, NY; San Diego, CA; Chicago, IL; Dallas, TX; Houston, TX; Andover, MA; Boston, MAType:
Full time.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.
We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.
Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Role Purpose:
The Director of Scientific Support Services Development will be a key life sciences executive and will liaise with managing directors and account leaders to ensure successful, accelerated growth.
This strategic role is focused on the development of the business aligned to organic growth through the management of product delivery and renewal activity.
This role also has critical tactical responsibilities as a team collaborator and hands-on executive.
This resource will build a strong relationship with the Client Growth Sales team and the WD Products and Solutions Development organizations to ensure only appropriate and robust products and technologies are being proposed.
What this job involves:
Act as a Trusted Advisor to Life Science Account Directors and develop/own growth from need to execution.
Demonstrate creative thinking, ability to solve complex problems, and proactive management in bringing innovative ideas and solutions to the client.
Ensure effective rollout.
Maintain regular contact with Account Directorsand other key stakeholders to keep pursuits moving ahead and closing deals.
Grow LS Revenue and CI annually.
Own competitive RFP and/or change control processes for account scope changes.
Develop Account Renewal Roadmap with marketing and accounts and lead interdisciplinary teams to execute renewal strategies.
Proactively identify innovations and/or best practices that can be applied across accounts/clients.
Track and communicate success stories to ensure high awareness and engagement.
Identify critical priorities for each account project and align organizational stakeholders.
Escalate risks throughout the organization appropriately.
Provide regular updates on opportunity pipeline to Account Directors.
Develop and maintain growth management processes.
Maintain a working knowledge of Work Dynamics and JLL Technology (JLLT) product and service offerings.
Stay abreast of industry and client trends; provide inputs on pricing and future solutions.
Other duties as assigned.
Requirements Bachelor's degree required.
10
years of commercial / sales experience.
10
years of life sciences experience.
5
years of solutions development experience.
Excellent communication and presentation skills.
Demonstrated ability to manage multiple projects simultaneously.
Successful Candidate Should Have:
Strategic mindset the ability to see the business's big picture and future direction and translate this into achievable growth opportunities.
Client-centric external lead with an understanding of Life Sciences clients' pains/demands and be skilled at meeting those needs with JLL solutions technologies and products.
Client-centric internal:
Lead with an understanding of JLL account structure, scope, and long-term roadmap, working with leadership to help them present solutions to impress clients.
Customer Service- dedicated to exceeding client's expectations, ensuring excellence in delivery is achieved through the right solution.
Influential persuasive yet instills confidence among stakeholders, eager to drive change and obtain results.
Connector can bring together various constituents across the organization to help drive client solutions.
Thrives in Ambiguity- can navigate a complex, multi-faceted organization with multiple stakeholders.
Depth of knowledge demonstrates understanding of JLL business lines, the JLL technologies portfolio, WD products and services, and overall Life Sciences industry trends.
Estimated compensation for this position is:
175,000.
00 200,000.
00 USD per yearThe pay range listed is a total compensation range including bonus, if applicable.
The provided range is an estimate and not guaranteed.
An employment offer is based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.
Location:
Remote Andover, MA, Boston, MA, Chicago, IL, Dallas, TX, Houston, TX, New York, NY, San Diego, CA, San Francisco, CAIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.
We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
Some of these benefits may include:
401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysFlexible and Remote Work Arrangements may be availableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
We take our responsibility to protect the personal information provided to us seriously.
Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process.
We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
This position may require you to be fully vaccinated against COVID-19.
If required, you'll be asked to provide proof that you're fully vaccinated upon your start date.
You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.
g.
, Pfizer or Moderna) or two weeks after a single-dose vaccine (e.
g.
, Johnson & Johnson/Janssen).
Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at Accommodation Requests.
This email is only to request an accommodation.
Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.
If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
SummaryLocation:
San Francisco, CA; New York, NY; San Diego, CA; Chicago, IL; Dallas, TX; Houston, TX; Andover, MA; Boston, MAType:
Full time.
Estimated Salary: $20 to $28 per hour based on qualifications.
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