Director, Quality & Compliance
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.
We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.
Whether you ve got deep experience in commercial real estate, skilled trades, and technology, or you re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
OVERVIEWThe Quality & Compliance Director, will have a primary function of ensuring that the Account s Quality & Compliance Program is properly implemented, maintained, and continuously improved.
The person must have a strong background in quality and regulatory requirements for GxP facilities from an operations, facilities, and maintenance perspective.
The role will strive towards regulatory, procedural, and contractual compliance ensuring Audit Readiness status across the account.
This Quality & Compliance Director will collaborate with the account s team to ensure effective participation in, and adherence to, quality programs.
Together, they will drive towards a higher level of service as well as achieve expected scoring performance metrics, as stipulated in both Client and Third Party Vendor contracts.
In addition, this position is expected to interface with the client s quality unit to ensure that, through established Quality Agreement, all applicable regulations and procedures are followed, and that the work performed by staff is documented and recorded in the proper fashion.
This person must have experience working at an FDA regulated manufacturing facility in a quality assurance or quality control capacity with a solid background understanding of GxP regulations.
The Quality & Compliance Director must also have a strong commitment to quality assurance, and a willingness to help develop a quality first culture across the account.
Must be self-motivated, detail oriented, comfortable working in a dynamic team environment with minimal supervision.
The person must have good oral and written communication skills including the ability communicate to all levels of management and interface with a diverse customer base including technical and non-technical personnel.
Responsibilities:
Develop, implement, support and direct quality programs ensuring that program deliveries meet or exceed expectationsBuild successful relationships within account s personnel and other client personnel to promote confidence, forward planning, and best practicesProvide management and leadership for the design, development, implementation and sustainability of the account s quality and compliance programsCollaborate with account wide team and proactively share and reapply all learnings, successes, and best practicesProvides management/information to JLL third-parties, account staff and service providers as required to ensure that quality assurance expectations and changes to industry regulations are communicated and followed.
Responsible for supporting and managing the account s quality programs (i.
e.
non-conformance investigations, CAPAs, training compliance, vendor qualifications, third-party quality agreements, external audits, self-assessments, document management, GxP change control, etc.
) that ensures that the work conducted by the Facilities team, and its subcontractors, perform the work in full accordance with applicable SOP s, industry regulations, current practices and contractual requirementsManagement of the GxP third-party vendors compliance program (e.
g.
, qualification, agreements, audits, performances, etc.
)Development and review of trend analysis reports related to the facility scope of workMaintain all infrastructure and compliance documentation for the facility for the purpose of maintaining regulatory compliance with Contractual, Procedural, Federal, State or Local law requirementsSeeks to continuously improve quality processes, systems, and overall client satisfactionInterface with the client s quality personnel to ensure that all the client s requirements are followed, and that the work performed by the team is documented and recorded in the proper fashionDevelops and submit periodic account status reports related to its Quality ProgramsSupervise, mentor, develop and train peers and direct report team members, when applicableEnsure that JLL s Life Sciences Quality Management System is properly implemented and consistently met, including all ISO 9001:
2015 requirementsActively collaborate with the Life Sciences Quality CouncilAny other duties and tasks as deemed necessary
Qualifications:
BS degree in science is desiredA minimum of 8 years of experience in quality engineering, facilities design, and production/facility operations or equivalent.
Strong related experience in lieu of degree may be acceptable.
Knowledge of Quality Engineering techniques such as Investigations, RCAs, CAPAs, Audit programs, Vendor Qualification, and Quality Management SystemsEIT or PE a plusPC skills, proficient in all MSOffice applications, in particular Excel, Word, PowerPointWorking knowledge of Quality Management Software such as TrackWise, MasterControl, Success Factors, Infinity, etc.
Oral and written communication skills including the ability communicate to all levels of management and will interface with a diverse customer base including technical and non-technical personnelAbility to prepare and analyze technical reports for the purpose of ensuring compliance with regulations, procedures, and contractual responsibilitiesProven record of excellent internal and external customer service experienceThorough understanding of cGxP s as they relate to the facilities, utilities, equipment, and laboratories supporting manufacturing activities of drug productsEstimated compensation for this position is:
130,000.
00 170,000.
00 USD per yearThe pay range listed is a total compensation range including bonus, if applicable.
The provided range is an estimate and not guaranteed.
An employment offer is based on applicant s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.
Location:
Remote Andover, MA, Cambridge, MA, Kalamazoo, MI, McPherson, KS, Rocky Mount, NC, Sanford, NCIf this job description resonates with you, we encourage you to apply, even if you don t meet all the requirements.
We re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
Some of these benefits may include:
401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysFlexible and Remote Work Arrangements may be availableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
We take our responsibility to protect the personal information provided to us seriously.
Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process.
We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
This position may require you to be fully vaccinated against COVID-19.
If required, you ll be asked to provide proof that you re fully vaccinated upon your start date.
You re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.
g.
, Pfizer or Moderna) or two weeks after a single-dose vaccine (e.
g.
, Johnson & Johnson/Janssen).
Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at Accommodation Requests.
This email is only to request an accommodation.
Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.
If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
SummaryLocation:
Andover, MA; Rocky Mount, NC; McPherson, KS; Sanford, NC; Kalamazoo, MI; Cambridge, MAType:
Full time.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.
We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.
Whether you ve got deep experience in commercial real estate, skilled trades, and technology, or you re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
OVERVIEWThe Quality & Compliance Director, will have a primary function of ensuring that the Account s Quality & Compliance Program is properly implemented, maintained, and continuously improved.
The person must have a strong background in quality and regulatory requirements for GxP facilities from an operations, facilities, and maintenance perspective.
The role will strive towards regulatory, procedural, and contractual compliance ensuring Audit Readiness status across the account.
This Quality & Compliance Director will collaborate with the account s team to ensure effective participation in, and adherence to, quality programs.
Together, they will drive towards a higher level of service as well as achieve expected scoring performance metrics, as stipulated in both Client and Third Party Vendor contracts.
In addition, this position is expected to interface with the client s quality unit to ensure that, through established Quality Agreement, all applicable regulations and procedures are followed, and that the work performed by staff is documented and recorded in the proper fashion.
This person must have experience working at an FDA regulated manufacturing facility in a quality assurance or quality control capacity with a solid background understanding of GxP regulations.
The Quality & Compliance Director must also have a strong commitment to quality assurance, and a willingness to help develop a quality first culture across the account.
Must be self-motivated, detail oriented, comfortable working in a dynamic team environment with minimal supervision.
The person must have good oral and written communication skills including the ability communicate to all levels of management and interface with a diverse customer base including technical and non-technical personnel.
Responsibilities:
Develop, implement, support and direct quality programs ensuring that program deliveries meet or exceed expectationsBuild successful relationships within account s personnel and other client personnel to promote confidence, forward planning, and best practicesProvide management and leadership for the design, development, implementation and sustainability of the account s quality and compliance programsCollaborate with account wide team and proactively share and reapply all learnings, successes, and best practicesProvides management/information to JLL third-parties, account staff and service providers as required to ensure that quality assurance expectations and changes to industry regulations are communicated and followed.
Responsible for supporting and managing the account s quality programs (i.
e.
non-conformance investigations, CAPAs, training compliance, vendor qualifications, third-party quality agreements, external audits, self-assessments, document management, GxP change control, etc.
) that ensures that the work conducted by the Facilities team, and its subcontractors, perform the work in full accordance with applicable SOP s, industry regulations, current practices and contractual requirementsManagement of the GxP third-party vendors compliance program (e.
g.
, qualification, agreements, audits, performances, etc.
)Development and review of trend analysis reports related to the facility scope of workMaintain all infrastructure and compliance documentation for the facility for the purpose of maintaining regulatory compliance with Contractual, Procedural, Federal, State or Local law requirementsSeeks to continuously improve quality processes, systems, and overall client satisfactionInterface with the client s quality personnel to ensure that all the client s requirements are followed, and that the work performed by the team is documented and recorded in the proper fashionDevelops and submit periodic account status reports related to its Quality ProgramsSupervise, mentor, develop and train peers and direct report team members, when applicableEnsure that JLL s Life Sciences Quality Management System is properly implemented and consistently met, including all ISO 9001:
2015 requirementsActively collaborate with the Life Sciences Quality CouncilAny other duties and tasks as deemed necessary
Qualifications:
BS degree in science is desiredA minimum of 8 years of experience in quality engineering, facilities design, and production/facility operations or equivalent.
Strong related experience in lieu of degree may be acceptable.
Knowledge of Quality Engineering techniques such as Investigations, RCAs, CAPAs, Audit programs, Vendor Qualification, and Quality Management SystemsEIT or PE a plusPC skills, proficient in all MSOffice applications, in particular Excel, Word, PowerPointWorking knowledge of Quality Management Software such as TrackWise, MasterControl, Success Factors, Infinity, etc.
Oral and written communication skills including the ability communicate to all levels of management and will interface with a diverse customer base including technical and non-technical personnelAbility to prepare and analyze technical reports for the purpose of ensuring compliance with regulations, procedures, and contractual responsibilitiesProven record of excellent internal and external customer service experienceThorough understanding of cGxP s as they relate to the facilities, utilities, equipment, and laboratories supporting manufacturing activities of drug productsEstimated compensation for this position is:
130,000.
00 170,000.
00 USD per yearThe pay range listed is a total compensation range including bonus, if applicable.
The provided range is an estimate and not guaranteed.
An employment offer is based on applicant s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.
Location:
Remote Andover, MA, Cambridge, MA, Kalamazoo, MI, McPherson, KS, Rocky Mount, NC, Sanford, NCIf this job description resonates with you, we encourage you to apply, even if you don t meet all the requirements.
We re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
Some of these benefits may include:
401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysFlexible and Remote Work Arrangements may be availableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
We take our responsibility to protect the personal information provided to us seriously.
Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process.
We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
This position may require you to be fully vaccinated against COVID-19.
If required, you ll be asked to provide proof that you re fully vaccinated upon your start date.
You re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.
g.
, Pfizer or Moderna) or two weeks after a single-dose vaccine (e.
g.
, Johnson & Johnson/Janssen).
Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at Accommodation Requests.
This email is only to request an accommodation.
Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.
If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
SummaryLocation:
Andover, MA; Rocky Mount, NC; McPherson, KS; Sanford, NC; Kalamazoo, MI; Cambridge, MAType:
Full time.
Estimated Salary: $20 to $28 per hour based on qualifications.
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