Senior Manager, Commercial Education
#ChangeMakersReady to make an impact?We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss.We empower our employees to perform and make an impact, to question the status quo, to drive change, to stay ahead of the competition. From the first Dental Implant in 1974 to the latest Digital Solution - we do things differently than othersWe deliver innovation based on evidence. This is part of our employer culture as well as an exceptional team spirit that truly encourages diversity and a powerful can-do attitude.#WeChangeDentistryevery day. Be part of it.Position SummaryThe Senior Manager of Commercial Education holds the key responsibility of spearheading the strategic planning, implementation, and return on investment assessment of local educational initiatives within the Straumann group. This pivotal role involves overseeing the anticipation of educational needs, organizing events and training sessions, designing courses, and sourcing appropriate speakers. Ensuring the seamless execution of these programs is central, necessitating close collaboration with speakers, as well as cross-functional coordination with the Education operations team, sales personnel, and internal stakeholders to maintain high-quality standards.Moreover, the incumbent is entrusted with nurturing symbiotic educational partnerships throughout the North American (NAM) region. Serving as a strategic consultant to educational collaborators, they actively seek out opportunities for collaborative ventures that yield mutual advantages, leveraging their extensive experience in the dental field. This role reports directly to the Senior Director of National Education.Job ResponsibilitiesThis position is responsible for, but not limited to, the following:
oDevelops strategic plan for customer education in North America and works collaboratively with leadership to ensure alignment. oIdentifies portfolio gaps and develops strategy to address them.oCommunicates strategy and opportunities to the sales force through frequent updates including virtual and in person presentations.oSupport curriculum development. Work with clinicians from different backgrounds and specialties to facilitate the proper use of the Straumann products and services. oCollaborate with Product Management and Internal Training to develop course tools.oCollaborates with Education Operations and Marketing Communications Department on development of timeline of promotional materials for educational programming.oDevelop, manage, and reconcile budgets within the designated area of responsibilityoStrategically cultivate and nurture robust relationships with industry thought leaders and educational institutionsoDemonstrate a proactive and energetic approach, characterized by hands-on involvement and a collaborative mindset.oServe as a bridge between our education partners and marketing/sales teamsoFormulate comprehensive, strategic, and measurable business plans for each education program, leveraging input and guidance from Regional Sales Directors and Territory Managers within the RegionoAssist in executing marketing launch plans and achieving new product sales targetso Attends education events, tradeshows and sales meetings as necessaryoSupport the execution of all marketing launch plans and new product sales objectives. oMaintain education-related activities in CRM systems and possess other requisite administrative skillsoPrepare reports, proposals, and deliver presentations to both the sales team and C-Suite executivesoOversee strategic project implementation within the department, aligning with business requirementsoEnsure compliance with Education Programming standards under relevant dental board accreditations, including AGD PACE regulations. oEnsuring the development of national education programs that align with customer needs:
oCollecting feedback from customer support, marketing, and development teams regarding customer education requirements and preferences.oReviewing evaluations, generating reports, and providing analytics to furnish organizational and speaker feedback for continual enhancement of education offerings.oGuaranteeing the creation of education programs that optimize customer satisfaction, measured by Net Promoter Score (NPS).oMonitoring and evaluating the return on investment (ROI) for education courses and implementing enhancements where opportunities for improvement are identified.oResponsible for ROI reporting to Sales Management and the Senior Director of Education. oGeneral office environment, with ability to hybrid 2 days remotely.oUp to 20% domestic and international travel required.oAny other duties as assigned.Minimum
Qualifications:
oBachelor's degree in marketing or related discipline o7
years of experience in a sales or marketing position in medical device industry.Preferred
Qualifications:
o 3
years of experience in supporting training and education initiatives, including developing curriculum o Experience with strategic account managemento Demonstrated aptitude in fostering growth strategies for both the organization and clienteleo Proficiency showcased in negotiating contracts effectivelyo Collaborative nature and adept at building consensus, driving results, and negotiating resolutions positivelyo Exceptional written and verbal communication abilitieso Skillful in multitasking and thriving under deadline constraintso Proficient in computer operations, particularly in the Microsoft Office SuiteAdditional InformationWhether you're looking to build your career, improve your health, or brighten your SMILE, we offer generous benefits to help you achieve your goals.o Very Competitive total compensation plans (some positions include discretionary bonus, or Performance Share Units).o A 401(K) plan to help you plan for your future with an employer matcho Great health, dental and vision insurance packages to fit your needs to ensure you're happy and healthy. Straumann contributes a healthy portion towards employees' premium.o Generous PTO allowance - plenty of time to recharge those batteries!Please understand that we do not need external support by recruiting agencies and consultants to fill this vacancy. Thank you for respecting this.Videos To Watchhttps:
//youtu.be/3lq5BLAvIdQ#J-18808-Ljbffr Recommended Skills Account Management Administration Advertising Business Requirements Communication Curriculum Development Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
oDevelops strategic plan for customer education in North America and works collaboratively with leadership to ensure alignment. oIdentifies portfolio gaps and develops strategy to address them.oCommunicates strategy and opportunities to the sales force through frequent updates including virtual and in person presentations.oSupport curriculum development. Work with clinicians from different backgrounds and specialties to facilitate the proper use of the Straumann products and services. oCollaborate with Product Management and Internal Training to develop course tools.oCollaborates with Education Operations and Marketing Communications Department on development of timeline of promotional materials for educational programming.oDevelop, manage, and reconcile budgets within the designated area of responsibilityoStrategically cultivate and nurture robust relationships with industry thought leaders and educational institutionsoDemonstrate a proactive and energetic approach, characterized by hands-on involvement and a collaborative mindset.oServe as a bridge between our education partners and marketing/sales teamsoFormulate comprehensive, strategic, and measurable business plans for each education program, leveraging input and guidance from Regional Sales Directors and Territory Managers within the RegionoAssist in executing marketing launch plans and achieving new product sales targetso Attends education events, tradeshows and sales meetings as necessaryoSupport the execution of all marketing launch plans and new product sales objectives. oMaintain education-related activities in CRM systems and possess other requisite administrative skillsoPrepare reports, proposals, and deliver presentations to both the sales team and C-Suite executivesoOversee strategic project implementation within the department, aligning with business requirementsoEnsure compliance with Education Programming standards under relevant dental board accreditations, including AGD PACE regulations. oEnsuring the development of national education programs that align with customer needs:
oCollecting feedback from customer support, marketing, and development teams regarding customer education requirements and preferences.oReviewing evaluations, generating reports, and providing analytics to furnish organizational and speaker feedback for continual enhancement of education offerings.oGuaranteeing the creation of education programs that optimize customer satisfaction, measured by Net Promoter Score (NPS).oMonitoring and evaluating the return on investment (ROI) for education courses and implementing enhancements where opportunities for improvement are identified.oResponsible for ROI reporting to Sales Management and the Senior Director of Education. oGeneral office environment, with ability to hybrid 2 days remotely.oUp to 20% domestic and international travel required.oAny other duties as assigned.Minimum
Qualifications:
oBachelor's degree in marketing or related discipline o7
years of experience in a sales or marketing position in medical device industry.Preferred
Qualifications:
o 3
years of experience in supporting training and education initiatives, including developing curriculum o Experience with strategic account managemento Demonstrated aptitude in fostering growth strategies for both the organization and clienteleo Proficiency showcased in negotiating contracts effectivelyo Collaborative nature and adept at building consensus, driving results, and negotiating resolutions positivelyo Exceptional written and verbal communication abilitieso Skillful in multitasking and thriving under deadline constraintso Proficient in computer operations, particularly in the Microsoft Office SuiteAdditional InformationWhether you're looking to build your career, improve your health, or brighten your SMILE, we offer generous benefits to help you achieve your goals.o Very Competitive total compensation plans (some positions include discretionary bonus, or Performance Share Units).o A 401(K) plan to help you plan for your future with an employer matcho Great health, dental and vision insurance packages to fit your needs to ensure you're happy and healthy. Straumann contributes a healthy portion towards employees' premium.o Generous PTO allowance - plenty of time to recharge those batteries!Please understand that we do not need external support by recruiting agencies and consultants to fill this vacancy. Thank you for respecting this.Videos To Watchhttps:
//youtu.be/3lq5BLAvIdQ#J-18808-Ljbffr Recommended Skills Account Management Administration Advertising Business Requirements Communication Curriculum Development Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
n
n
n Estimated Salary: $20 to $28 per hour based on qualifications.
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