Client Service Representative
Lawrence General Outpatient Rehabilitation Lawrence General Outpatient Rehabilitation Andover, MA Andover, MA Full-time Full-time $16.
50 - $25.
00 an hour $16.
50 - $25.
00 an hour 1 day ago 1 day ago 1 day ago The client service representative is the first point of contact for the Outpatient Rehabilitation Department and is responsible for setting a professional, courteous, and compassionate tone to ensure a positive customer experience.
Responsibilities include:
Greeting/welcoming and checking in patients by face to face encounters and through answering phones Patient pre-registration and registration through hospital and department EMR Obtaining and accurately entering all personal, financial, and insurance data Booking/scheduling new evaluations and reoccurring/follow up visits for physical, occupational and/or speech therapy Verifying patient insurance and co-payments; copay collection Will also be able to answer questions regarding therapy services available and routes calls to the appropriate staff member as needed Required:
high school diploma or equivalent, computer knowledge Preferred:
health care experience, bilingual English/Spanish Schedule is days but requires 2 evenings until 6:
30pm.
Job Type:
Full-time Pay:
$16.
50 - $25.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance Schedule:
Monday to Friday COVID-19 considerations:
All patients are screened for COVID-19 prior to entering the clinic.
Masks required for all patients & staff.
Application Question(s):
Are you fully vaccinated against COVID-19? Language:
Spanish (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
50 - $25.
00 an hour $16.
50 - $25.
00 an hour 1 day ago 1 day ago 1 day ago The client service representative is the first point of contact for the Outpatient Rehabilitation Department and is responsible for setting a professional, courteous, and compassionate tone to ensure a positive customer experience.
Responsibilities include:
Greeting/welcoming and checking in patients by face to face encounters and through answering phones Patient pre-registration and registration through hospital and department EMR Obtaining and accurately entering all personal, financial, and insurance data Booking/scheduling new evaluations and reoccurring/follow up visits for physical, occupational and/or speech therapy Verifying patient insurance and co-payments; copay collection Will also be able to answer questions regarding therapy services available and routes calls to the appropriate staff member as needed Required:
high school diploma or equivalent, computer knowledge Preferred:
health care experience, bilingual English/Spanish Schedule is days but requires 2 evenings until 6:
30pm.
Job Type:
Full-time Pay:
$16.
50 - $25.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance Schedule:
Monday to Friday COVID-19 considerations:
All patients are screened for COVID-19 prior to entering the clinic.
Masks required for all patients & staff.
Application Question(s):
Are you fully vaccinated against COVID-19? Language:
Spanish (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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